FearIsNotLove (originally, the Calgary Women’s Emergency Shelter), values the input of our external stakeholders. External stakeholders are defined as individuals or organizations that are not otherwise covered by the Conflict Resolution/Grievance Policy. FearIsNotLove is committed to hearing both compliments and complaints from external stakeholders.

Any staff member that receives a compliment or complaint will pass this information to the communications department. The communications department will determine who is best to respond and will do so within five business days. FearIsNotLove will acknowledge all compliments and will work hard to resolve all complaints. All compliments and complaints will be delivered to the Board of Directors in a timely manner with a summary report presented annually.

To share your thoughts about our services, call (403) 290-1552 or email